Fairness, accountability, and donor trust.
We honor every contribution. This refund policy outlines guidelines for accidental donations, duplicate transactions, and cancellation requests.
1. Donation Policy Overview
Effective Date: February 2026
Bring Smile Foundation is grateful for all charitable contributions that support our educational, health, and women empowerment initiatives. As donations are immediately allocated to field programs, we have clear guidelines for accidental or erroneous transactions.
2. Refund Request Window
If you have made an erroneous donation or a duplicate transaction occurred, please submit a written refund request within 24 to 48 hours of the transaction.
After 48 hours, contributed funds are mobilized into on-ground procurement (textbooks, meal rations, educator stipends). Therefore, refund requests received after this window cannot be fulfilled.
3. How to Request a Refund
To initiate an accidental donation review, please email our accounts team with:
4. Processing Timeline
Approved refunds are credited directly back to the original payment source (Credit/Debit Card, Netbanking, or UPI). It typically takes 7 to 10 working days for the funds to reflect in your account, depending on your banking provider.
5. Finance Team Contact
Thank you for supporting Bring Smile
Your contributions enable children to stay in school and women to earn dignified livelihoods.