Refund Policy
We value your generosity. This policy ensures your contributions are managed with transparency, fairness, and absolute care.
48-Hour Window
Contact within 2 days for full refunds
Secure Processing
Direct to original payment method
Impact Ready
Immediate allocation after window
Overview
Last Updated: February 26, 2026
At Bring Smile, we are immensely grateful for your support. This policy outlines our procedures for donation cancellations and refund requests to ensure total transparency.
Donation Cancellations
Eligibility Window
Refund requests must be submitted within 24 to 48 hours of the donation transaction.
Finalized Allocation
Once the 48-hour window has passed, we are unable to process any refund or cancellation requests as the funds are immediately allocated to our priority empowerment projects.
Request Process
To initiate a refund request, please follow these steps precisely:
Contact Channel
Send an email to contact@bringsmiles.org
Documentation
Include your Full Name and Transaction ID
Verification
Our finance team will verify the timestamp of the donation
Refund Timeline
Once approved, refunds are processed back to the original payment method. The exact time for the amount to reflect depends on your specific banking institution or card issuer.
Support Access
Thank you for your generous contribution and for trusting Bring Smile.
